Leaders inform people. They inform their employees and their
upper managers. The leader understands the value of sharing
information and isn’t afraid of losing power in the
Good managers are excellent listeners. They involve their
employees and they listen to them. They view communication
as a two way street. They aren’t afraid of hearing bad
news. The professional appreciates feedback from employees,
and realizes some of the best ideas are formed and worst ideas
terminated from the ideas of employees.
Professional managers understand the importance of all types
of communication. They realize how critical the one on one
meeting is to success. They also know when the communication
should be public or in written form.
The professional knows which communication style in which
they are best. They also work on their weakest form.
Good managers at all levels communicate their vision and
goals often enough for employees to understand and have the
same or aligned goals.