Communication

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Leaders inform people. They inform their employees and their upper managers. The leader understands the value of sharing information and isn’t afraid of losing power in the process.

Good managers are excellent listeners. They involve their employees and they listen to them. They view communication as a two way street. They aren’t afraid of hearing bad news. The professional appreciates feedback from employees, and realizes some of the best ideas are formed and worst ideas terminated from the ideas of employees.

Professional managers understand the importance of all types of communication. They realize how critical the one on one meeting is to success. They also know when the communication should be public or in written form.

The professional knows which communication style in which they are best. They also work on their weakest form.

Good managers at all levels communicate their vision and goals often enough for employees to understand and have the same or aligned goals.