Professional supervision at all levels knows that trust, loyalty,
and integrity are absolutely essential for the management
People simply will not perform at peak levels for someone
they don’t trust. The saying that trust is earned is
true. It also often takes a long time to earn it. Some people
have had their trust betrayed so often that it may take years
to totally earn it. And it can be lost in one minute with
a single decision.
Professional managers never manipulate people. They understand
in their heart that manipulation is wrong and unfair. They
are straight forward with their employees. They tell them
the truth even if it hurts. Professionals are also aware of
unconscious manipulation, and think through decisions to be
certain there is no hint of manipulation.
Good managers are always honest. They do what they say they
are going to do. They keep their promises.
Professionals gain loyalty from their employees over time.
They do it through their actions. They are also loyal to their
own manager. They are always professional. When they oppose
a manager’s view, they state their case, and then work
hard to make the decision a success.
Professionals also stand up for their employees when they
believe the person is right. They realize they are the voice
of the employee to upper management.